JM Automated Solutions

Phone line

SMS appointment confirmations

Opt-in path, disclosures, STOP and HELP, privacy and terms for Worker texts.

Messaging compliance · public optin evidence

Brand: JM Automated Solutions · Product: MILO AI Worker · Program: transactional appointment confirmation texts only (not marketing blasts).

1. Who this is for

People who call a business phone line answered by MILO AI Worker (AI receptionist operated by JM Automated Solutions or a firm using our Worker product) and book a consultation during that call.

2. How consent is collected (optin path)

Only one optin method is used: verbal consent on a live phone call. There is no web form signup for this SMS program, no paper form, no QR signup, and no keyword marketing list join.

  1. Caller dials the published business AI line (see jmautomated.com/worker for product context).
  2. During booking, the caller provides or confirms their mobile callback number.
  3. Before any SMS is sent, the receptionist (MILO) asks for explicit verbal consent using the script below.
  4. Only if the caller says yes does the system send a onetime appointment confirmation text to that mobile number.
  5. If the caller declines, no SMS is sent.

3. Exact consent language used on the call (CTA / script)

“I can text a onetime appointment confirmation to the mobile number you gave me from JM Automated Solutions. Message frequency varies with your appointments usually one confirmation per booking. Message and data rates may apply. Reply STOP to cancel texts, HELP for help. Privacy Policy: jmautomated.com/privacy · Terms: jmautomated.com/terms. Mobile numbers are not sold or shared with third parties for their marketing. Do you want me to send that confirmation text?”

Consent is active (caller must agree). It is not assumed from merely providing a phone number for a callback.

4. Required disclosures (always presented before SMS)

  • Brand: JM Automated Solutions (MILO AI Worker appointment confirmations).
  • Message types: Transactional appointment / booking confirmations only not promotional advertising.
  • Message frequency varies (typically one SMS per confirmed booking).
  • Message and data rates may apply.
  • Optout: Reply STOP (or CANCEL / UNSUBSCRIBE) to stop further SMS on this program.
  • Help: Reply HELP or contact [email protected] / (619) 619-8998.
  • Privacy Policy: https://www.jmautomated.com/privacy (states mobile numbers are not sold/shared with third parties for marketing).
  • Terms: https://www.jmautomated.com/terms

5. Example messages (after consent)

JM Automated Solutions: Hi Sarah, you are booked for 20260715 10:00 (Pacific). Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
JM Automated Solutions: Hi Alex, you are booked for Thursday 2:00 PM. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

6. Legal links

Privacy Policy Terms of Use Phone line Support

7. Reviewer note

This page is the publicly accessible description of the verbal SMS optin program used for A2P 10DLC campaign review. Optin happens on the call; this page documents the full workflow, script, and disclosures so they can be verified without logging into any product UI.